As if Huawei needs more bad press than it has already been getting after its blacklisting by the US government for criminal actions for breaking the sanctions that were placed against Iran and for extradition requests to the Canadian government of its CFO for Huawei’s stealing of intellectual property from US telecommunications and electronic digital engineering and development companies.
Now it is faced with more negative publicity as irate customers who paid a lot for their Huawei brand smartphone’s are experiencing advertisements appearing on their lock screens – never, never a place where ads should automatically appear.
Apparently the ads which promote hotel booking services for Booking.com are appearing on customer’s Huawei phones. The following models are being affected: P30 Pro, P20, P20 Lite, Honor 10, and P20 Pro. The ads are appearing when Huawei brand phone users choose a preinstalled landscape background wallpaper for their lock screens.
And where are Huawei smartphone customers voicing their surprise and objections? On social media of course. On Facebook and Twitter. And they are making a lot of noise over it.
According to Android Police, the ads are not subject to any one location or country. They are appearing on Huawei devices in the UK, Netherlands, Ireland, South Africa, Norway, and Germany and others.
The way to get rid of the hotel booking service’s advertising is to refrain from using the built-in magazine preinstalled landscape background wallpaper and according to Engadget it’s not too difficult to remove as it is to do so with lock screen ads on Amazon Fire devices. Although Amazon is at least up front about informing a user of its device that it will use its lock screen for ads. However, Amazon has made it rather troublesome to remove.
Huawei certainly doesn’t need anymore bad press with customers raising objections to this intrusive ad tactic on their lock screens. But it certainly must be frustrating to users who don’t want to be bombarded with ads the first thing when they turn on their devices.
Engadget comments that this move can’t be a way for Huawei to increase revenue while the company scales back on its smartphone production.
Engadget says that they contacted Huawei for comment and a company spokesperson said the company says it’s investigating the situation and will provide more information when it’s done.